Our Products

Explore our innovative contact center products and solutions

Our Products

Choose a right contact center solutions that suite your needs. We provide all kinds of Contact Center Solutions that enhance your Customer Experience. Predict your ROI before selecting a contact center platform, scale up, and bring in new business processes based on market trends.

DCCM

DCCM

Empower your contact center operational staff to manage Customer Experience

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Survey360

Survey360

A Closed-loop feedback solution specifically designed for business users

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CMS Audit & Alert

CMS Audit & Alert

Optimize and manage your Genesys infrastructure for better customer experience

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STAMP

STAMP

An automated testing tool ideally made to measure end-to-end testing of our contact center clients

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Genesys Adapters

Genesys Adapters

Integrate your Genesys infrastructure with Oracle, Salesforce and ServiceNow

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Activ Sync

Activ Sync

An automated provisioning solution for Multi-Vendor communications platforms

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CCaaSSync

CCaaSSync

A Contact Center Backup and Disaster Recovery solution designed to sync your genesys configuration

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Genesys WFM

Genesys WFM

Empower Your Contact Center with Genesys Workforce Management Voice Self-Service

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Agent Interaction Desktop

Agent Interaction Desktop

Improve your customer experience with an unified Agent Interaction Desktop application

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Genesys Change Management

Genesys Change Management

Minimize disruption to contact centers by streamlining the change process

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Customer Experience Insights

Customer Experience Insights

Smarter analytics and insights to obtain optimal customer experience

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